Integration of itsme® with Oodrive Sign: Simplifying Access to Qualified Electronic Signatures in Europe

Sign Remotely with itsme®

Trusted by over 7 million users in Belgium, itsme® is now the national benchmark for electronic identification. Usable in several European countries, including France via a passport, itsme® enables the strongest level of authentication—directly from a smartphone—recognised by eIDAS and compliant with the highest levels of assurance and security.

Thanks to the integration of itsme® within Oodrive Sign, we enable our clients to speed up the process of creating a qualified electronic signature, while ensuring a high level of security and regulatory compliance.

Why itsme® Stands Out:

  • Fast: Once the account is created, users can confirm their identity within seconds using their mobile phone.
  • Simple: A single digital identity allows access to multiple services without re-entering information.
  • Secure: Data is stored in Europe, multi-factor authentication is used (NFC, biometrics), and a personal secret code is required.

Digital Identity: The Foundation of a Qualified eIDAS Signature

The European eIDAS regulation defines three levels of electronic signature: simple, advanced (AES), and qualified (QES). To achieve the highest level—legally equivalent to a handwritten signature—two key conditions must be met:

  • A digital identity verified with a high level of assurance (in accordance with the eIDAS framework);
  • A qualified certificate issued by a QTSP recognised by an EU member state.

This is where itsme® plays a role: as an approved strong authentication solution, it enables a trusted service provider to trigger the issuance and application of a qualified signature certificate, in full compliance.

Oodrive Sign seamlessly orchestrates this process by integrating both the digital identity provided by itsme® and the certificate from the QTSP.

A Streamlined, Compliant, and Efficient Signing Process

Here's how the signing journey works with the itsme® connector integrated into Oodrive Sign:

1. The user accesses a document to sign and selects the qualified signature level.

2. Oodrive Sign initiates the qualified signing process via itsme®: the user is redirected to their mobile application.

3. After verifying their identity (NFC, personal code, facial recognition), the operation is validated.

4. The QES certificate is issued and the signature is applied.

Total estimated time: under one minute.

Major benefit: This process fully complies with European regulatory requirements while offering a smooth and rapid user experience. By reusing an already verified identity, itsme® significantly reduces the time required for each login or signature, while maintaining a high level of security and compliance.

A Strategic Issue for Belgium and for Europe

In Belgium, where electronic identity cards are widely used, itsme® has quickly become a digital cornerstone:

  • 1.3 million authentications per day,
  • 2.2 million qualified signatures already validated via this solution (in collaboration with QTSPs),
  • Adoption growing steadily (+30% in one year).

This momentum aligns with the ambitions of the European Union and the forthcoming European Digital Identity (EUDI Wallet) as set out by eIDAS 2.0. By integrating itsme® today, Oodrive Sign enables its clients to align early with the digital standards of tomorrow.

In Conclusion

With the integration of itsme®, Oodrive Sign strengthens its position as a sovereign electronic signature solution compliant with the most demanding European standards. Thanks to our approach based on security, eIDAS compliance, and data management within Europe, we support both public and private organisations in digitising their most critical processes.

This new integration demonstrates our commitment to offering a robust, interoperable, and forward-looking trusted solution—particularly in view of the future European digital identity wallet (EUDI Wallet).

Would you like to learn more about our sovereign electronic signature offering?

Our experts are on hand to support your projects and present the tangible benefits of Oodrive Sign.

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About itsme®

Since 2017, the itsme® app has been the simple and secure reference for mobile identification and privacy protection in the digital world. Today, itsme® has more than 7 million users and is adopted across more than 20 different sectors. With itsme®, users can: identification (create a new online account and share identity details), authentication (secure and personal access to a website or application), approval of transactions (confirm a purchase or bank payment), electronically sign documents with legal validity (qualified electronic signature with the highest level of assurance), and, finally, share data from an authentic source with a third party (data sharing). These various functionalities account for an average of 35 million itsme® actions per month, or more than 1 million itsme® actions per day.

itsme® was recognized as a digital identity by the Belgian government in January 2018 and at the European level in December 2019 (LOA high eIDAS). The application is widely used in the financial sector as it complies with PSD2, FATF, and GDPR regulations and has obtained ISO27001 certification.

itsme® was developed by the Belgian Mobile ID consortium, which brings together seven leading players from the Belgian banking and telecommunications sectors: Belfius, BNP Paribas Fortis, KBC/CBC, and ING on one side, and Orange Belgium, Proximus, and Telenet on the other. In mid-2021, for the first time since the identity app’s launch, a government fund became a shareholder, acquiring a 20% stake: the Federal Participation and Investment Company (FPIM). Additionally, six other shareholders contributed extra capital, with the aim of taking further steps towards a European digital identity.

Today, the app is available in 17 European countries: Belgium, Denmark, Estonia, Finland, France, Germany, Iceland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Sweden, Spain, the United Kingdom and Romania.